Last Updated: 9 March 2026
TGI Healthcare is committed to protecting the privacy of patient information and handling personal data in a responsible and secure manner. This Privacy Policy explains how information is collected, used, disclosed, and accessed, including corrections when required. The use of such information is restricted to authorized individuals who need the information to provide services to the user. By accepting this Privacy Policy and using the services provided by TGI Healthcare through our mobile application or website, the user agrees to be bound by the terms and conditions of this policy and provides consent for the collection, use, and sharing of information as described herein.
TGI Healthcare may collect certain personal information necessary to provide healthcare and telemedicine services. This may include information such as name, phone number, email address, address, date of birth or age, location information, health-related information required for consultations, and device or usage information when using the application or website. This information is collected when users register on the platform, book appointments, communicate with healthcare professionals, or use features of the services.
The information collected is used to provide teleconsultation and healthcare-related services, manage user accounts and appointment bookings, communicate with users regarding services and updates, improve the performance and functionality of the platform, and comply with applicable legal or regulatory requirements. Access to user information is limited to authorized personnel and service providers who require the data to perform their responsibilities in delivering services to the user.
TGI Healthcare may use trusted third-party service providers to support certain functions of the platform. Payment transactions are securely processed through Razorpay, and payment information is handled directly by the payment provider according to their own privacy policy. Users may review Razorpay’s privacy policy at https://razorpay.com/privacy/. These third-party services are used only for the purpose of supporting the functionality and security of the platform.
TGI Healthcare implements reasonable technical and organizational security measures to protect user information from unauthorized access, disclosure, or misuse. However, while we strive to use commercially acceptable methods to safeguard personal information, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
We may update this Privacy Policy from time to time to reflect changes in legal requirements, services, or operational practices. Such updates may include adding, removing, or modifying sections of the policy as required. TGI Healthcare reserves the right to amend this Privacy Policy at any time, and users are encouraged to review it periodically to remain informed about how their information is protected.
If a user does not agree with this Privacy Policy or any part of it, they should refrain from using the services and should not provide any personal information. If a user accesses or uses the services on behalf of another individual, the user confirms that they have the authority to accept this Privacy Policy and provide the necessary information on that person’s behalf.
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, you may contact us at TGI Healthcare, through our website https://tgihealthcare.in or by email at info@tgihealthcare.in