TGI Healthcare, based in Kolkata, is built on a strong foundation of expertise and experience. We are committed to bridging the gap between patients and healthcare providers through innovative technology — making healthcare more accessible, efficient, and patient-centered.
TGI Healthcare provides access to clinical consultations and other medical and care-related services through its mobile application — TGI Tele Medicare App — and website https://tgihealthcare.in, using secure video conferencing and online service booking features.
The following Terms and Conditions govern all transactions related to our services, including but not limited to online appointment booking, payments, refunds, and all other transactions made via the app, website, or any authorized third-party platforms.
The services listed on the app and website do not constitute a recommendation or invitation to avail of any service. They are offered as optional tools to help users connect with healthcare professionals.
Tele-consultations provided via the TGI Tele Medicare platform are not a substitute for in-person medical consultations. In case of emergencies or conditions requiring physical examination, users are advised to seek direct medical care.
TGI Healthcare urges all users to independently assess the accuracy, usefulness, and suitability of the services before relying on them for any medical decision.
By using the app or website, you agree to abide by these terms and confirm your understanding of the limitations of telemedicine services.
This Notice sets out the manner in which we collect, store, use, process, disclose, and/or transfer your personal data, including sensitive personal data or information (as defined under applicable Indian laws), when you access or use our digital healthcare services (“Services”), including but not limited to:
- Downloading and using our mobile application(s), such as the TGI Healthcare app or any other application linking to this Privacy Notice;
- Interacting with us through sales, marketing, feedback, customer support, or other related channels;
- Participating in any events or activities conducted by us.
This Privacy Notice applies to all users of the TGI Healthcare platform. By using or accessing our Services and providing your personal data, you consent to the collection, use, processing, and sharing of your personal data, including health-related information, in accordance with the terms of this Privacy Notice. You acknowledge and agree that:
(1) You are providing your personal data voluntarily and are not under any legal obligation to do so;
(2) Your continued use of the Services signifies your acceptance of this Privacy Notice and your consent to the processing and transfer of your personal data as stated herein.
Conditions Of Use:-
You must be 18 years of age or older to register, use the Services, or visit or use the Website in any manner. By registering, visiting and using the Website or accepting this Agreement, you represent and warrant to TGI Healthcare that you are 18 years of age or older, and that you have the right, authority and capacity to use the Website and the Services available through the Website, and agree to and abide by this Agreement.
Your Rights and Our Responsibilities Regarding Personal Data
If you have any questions, concerns, or grievances regarding how we collect, use, or disclose your personal data, we encourage you to read this Privacy Notice carefully. It outlines your data protection rights and our obligations under applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
If you do not agree with our data processing practices, please refrain from accessing or using our Services. For further queries or concerns, you may reach out to us at info@tgihealthcare.ininfo
Summary of Key Privacy Practices
This summary highlights important aspects of our data processing activities. You are encouraged to refer to the full sections listed below for detailed information.
What categories of personal data do we process? We collect and process personal data based on your interaction with our Services, the features you use, and the information you voluntarily provide. This may include, but is not limited to, name, contact information, device identifiers, and usage data. Refer to Section 1: Personal Information Provided by You for more details.
Do we process sensitive personal data? Yes. In accordance with applicable Indian laws, including DPDPA, we may process sensitive personal data or information (SPDI) such as health information, biometric data, or financial details, only with your explicit consent or as otherwise required or permitted under law. Refer to section 1: Sensitive Information for further information.
Do we receive any personal data from third parties? Currently, we do not receive personal data from third parties. All data we process is collected directly from you or through your use of the Services.
Why and how do we process your personal data? We process your personal data for purposes including the provision of our Services, improving our platform, ensuring security, fraud detection, legal compliance, and communication with you. Processing is carried out only where lawful purposes and legal bases, as defined under Indian law, exist—primarily with your consent or as necessary for contractual or statutory compliance. see Section 2: How Do We Process Your Information for more.
When and with whom do we share personal data? We may share personal data only where necessary and only with categories of third parties such as service providers, regulatory bodies, or legal authorities, in accordance with applicable law and with appropriate safeguards. Refer to Section 3: When and With Whom Do We Share Your Personal Information to learn more.
How do we secure your personal data? We implement reasonable security practices and procedures as required under the IT Rules, 2011, including organizational and technical safeguards. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your data. see Section 6: How Do We Keep Your Information Safe for more.
What are your rights under Indian law? As per the DPDPA, 2023, you may have the right to: (1) Access your personal data; (2) Request correction or erasure; (3) Withdraw consent at any time; (4) Nominate an individual to exercise rights on your behalf in case of incapacity. Refer to Section 7: What Are Your Privacy Rights to learn more.
How can you exercise your rights? To exercise your rights under applicable law or for grievance redressal, you may contact us at < info@tgihealthcare.in >. We will assess and act upon your request in accordance with the procedures prescribed under Indian data protection regulations.
- WHAT INFORMATION DO WE COLLECT?
TGI Healthcare accesses such personal data for the purpose of supporting and maintaining the application and services, and to provide the consultation Facility with the Services:
- Full name
- Date of Birth
- Age
- Relationship to relation
- Gender
- Government ID (such as Aadhaar or Passport), if required for identity verification or regulatory compliance.
- Email Address
- Occupation
- Mobile Number (with OTP-based phone verification)
- Residential Address
- Country, State, District, and Pincode
Personal Information You Disclose to Us
In Short: We collect personal information that you voluntarily provide.
This includes personal information you choose to submit when you:
- Register on the platform
- Express interest in our products or services
- Participate in platform activities
- Contact us directly
The information collected depends on your interaction with the Services, your choices, and the features used. It may include:
- Name
- Phone number
- Email address
- Mailing address
- Billing address
- Age and Date of Birth
- Relationship to patient (if applicable)
- Aadhaar number (for Indian users)
- Passport number (for non-Indian users performing a test in India)
- Vaccination status
- Medical history
- Contact preferences
- Debit/Credit card numbers
- Contact or authentication data
- Job titles
- Usernames
Payment Data: We collect data required to process payments, such as card numbers and security codes. All payment data is processed by Razorpay. Their privacy policy is available at: We collect data required to process payments, such as card numbers and security codes. All payment transactions are securely processed by Razorpay.
Application Data: If you use our mobile application(s), we may collect the following categories of information, based on permissions granted by you:
Geolocation Information: We may request access to your location data to provide location-based services. Permissions can be managed in your device settings.
Mobile Device Access: We may request access to your mobile device features, including:
- Camera
- Microphone
- SMS
- Storage
- Calendar
- Contacts
- Reminders
Adjustments can be made in your device settings.
Mobile Device Data: Automatically collected device information includes:
- Device ID, model, and manufacturer
- OS version and configuration
- Browser type and version
- Hardware model
- ISP/mobile carrier
- IP address and network info
- Application usage and accessed features
Push Notifications: With your permission, we may send push notifications relating to your account and app features. These can be turned off via device settings.
This data is essential for maintaining app security, troubleshooting, and performing internal analytics. All personal information provided must be true, complete, and accurate. You are responsible for informing us of any changes.
Information automatically collected
In Short: Some technical information is collected automatically when you interact with our Services. Automatically collected data may include:
- IP address
- Browser/device type
- OS and language settings
- Referrer URLs
- Country and general location
- Usage timestamps and activity logs
- Cookies and similar technologies
Information Collected Through Cookies and Similar Technologies
We collect certain categories of information through the use of cookies and technologies similar to cookies, including web beacons, pixels, and local storage. The categories of information we collect through such technologies include the following:
Log and Usage Data: This refers to service-related, diagnostic, usage, and performance data that is automatically collected by our servers when you access or interact with our Services, and which is stored in log files. Depending on the manner in which you engage with the Services, such data may include your Internet Protocol (IP) address, device-related information, browser type and settings, and activity details associated with your use of the Services. These details may include time and date stamps, pages or files accessed, search queries, and interactions with specific features of the Services. It may also include device event information, such as system activity, error reports (including crash dumps), and hardware or software configuration settings.
Device Data: This comprises information pertaining to the device you use to access the Services, such as your computer, mobile phone, tablet, or any other electronic device. Based on the type of device and its settings, this may include your IP address (or proxy server address), unique device and application identification numbers, geolocation, browser type, hardware model, Internet service provider (ISP) and/or mobile network operator, operating system, and system configuration.
Location Data: This includes data regarding the geographical location of your device, which may be collected with varying levels of precision depending on the type and configuration of your device. For example, we may utilize technologies such as Global Positioning System (GPS) data and IP address-based methods to determine your location. You may disable or restrict our access to such location information by adjusting your device settings or denying relevant permissions. However, please note that disabling location access may result in certain Services or functionalities being unavailable or limited in use.
WHY DO WE COLLECT INFORMATION?
- To support and maintain app functionality and services
- To report results (Name, Mobile Number, Address) to the Government of India, as required
- Fraud Detection and Safety: Retention of some personal data for fraud prevention, safety measures, and preventing re-registration after account suspension
- Security and Operations: To maintain system integrity, including collecting IP address, device details, and usage patterns
- Legal Obligations: To meet compliance requirements under applicable law
- Refer to our Cookie Notice for more details on our cookie and tracking technology usage.
WHAT PERMISSIONS DOES THE TGI Healthcare APP REQUEST?
Camera Permission:
- Self-Test Use:
- To scan QR code and verify test kit authenticity
- To capture test kit images for result generation
- If denied: Self-testing cannot proceed
- Healthcare Services:
- To enable video consultations
- If denied: Some functionalities may not be accessible
- Location Permission
- Self-Test Use:
- To record and display location on the test certificate
- If denied: Self-testing cannot proceed
- Healthcare Services:
- To support location-based pharmacy services
- If denied: Some functionalities may not be accessible
- External/Internal Storage Permission
- Self-Test Use:
- To share images/documents with the Helpdesk team
- If denied: Image/document sharing will be unavailable
- Healthcare Services:
- To share images/documents with providers
- If denied: Some functionalities may be inaccessible
- Audio Permission
- Self-Test Use:
- To record and send voice messages to Helpdesk
- If denied: Voice recording will be unavailable
- Healthcare Services:
- For audio in video consultations
- If denied: Some functionalities may be inaccessible
- Data Sharing Permission
- Self-Test Use:
- To share test data with the Government of India, including Name, Address, and Phone Number (mandatory)
- If denied: Certain support features may still be used, but test sharing will not occur
- Other Permissions Required for Doctor Consultation Features:
READ_PHONE_STATE: Identify incoming calls during video consultation (SIM serial detection)
INTERNET: Enable real-time video consultation services
RECORD_AUDIO: Capture audio during doctor consultations
CAMERA: Enable video calling functionality
MODIFY_AUDIO_SETTINGS: Adjust audio settings during consultations
ACCESS_NETWORK_STATE: Monitor network connection status
BLUETOOTH: Discover Bluetooth devices during consultations
ACCESS_WIFI_STATE: Manage Wi-Fi connectivity for video calls
READ_EXTERNAL_STORAGE: Access stored files for consultation-related use
WAKE_LOCK: Prevent screen from sleeping during consultations
READ_PRIVILEGED_PHONE_STATE: Support enhanced call-state awareness during consultations
- HOW DO WE PROCESS YOUR INFORMATION?
In Short:We process your personal information in order to provide, improve, and manage our Services, to communicate with you, for security and fraud prevention, and to comply with legal obligations. Additionally, we may process your information for other purposes with your consent.
We process your personal data for a variety of lawful purposes, depending on your interaction with our Services, including the following:
- To facilitate account creation and authentication and otherwise manage user accounts: We may process your personal information to enable you to create and log in to your account. We also process such data to maintain and administer your account.
- To deliver and facilitate the provision of Services to you: Your information may be processed to ensure that the requested service is delivered to you effectively.
- To respond to user inquiries and provide support: We may process your personal information in order to respond to your queries and resolve any issues related to our Services.
- To send administrative communications: Your information may be used to notify you about updates to our terms, conditions, policies, and product or service-related information.
- To fulfill and manage orders: We may process your information in connection with the fulfillment and management of your orders, payments, returns, and exchanges made through the Services.
- To request feedback: We may process your information to seek feedback about your experience and interactions with our Services.
- To send marketing and promotional communications: Subject to your marketing preferences, we may process your personal information to send you promotional content. You may opt out of receiving marketing communications at any time. Please refer to Section 7 (“WHAT ARE YOUR PRIVACY RIGHTS?”) for more information.
- To deliver targeted advertising: We may process your information to provide personalized content and advertisements based on your interests and location.
- To post testimonials: We may publish testimonials that include your personal information on our Services. information.
- To protect the integrity and security of our Services: We may process your information as part of efforts to monitor, detect, and prevent fraud, security breaches, and other potentially harmful activities.
- To administer prize draws and competitions: Your information may be processed for the purpose of managing your participation in any prize draws or contests we may offer.
- To evaluate and improve our Services, products, marketing strategies, and user experience: We may process your data when necessary to identify usage trends and performance metrics. This helps us assess and improve our products, Services, and marketing initiatives, thereby enhancing your overall experience.
- To identify usage trends: We may analyze how you use our Services to better understand patterns and improve functionality.
- To determine the effectiveness of our marketing and promotional efforts: We may process your data to evaluate which campaigns are most effective and relevant to you.
- To comply with legal obligations: We may process your information as required by applicable laws and regulations. This includes responding to legal requests and exercising or defending legal claims.
- WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short:We may share your personal information in specific circumstances outlined in this section, and/or with designated categories of third-party recipients.
Vendors, Consultants, and Other Third-Party Service Providers. We may share your personal data withthird-party vendors, service providers, contractors, or agents (collectively referred to as “third parties”) who perform services on our behalf and require access to such data in order to carry out their respective functions. The categories of such third parties with whom we may share personal information include the following: (1) Communication & Collaboration Tools; (2) Government entities in India; (3) Order fulfilment service providers; (4) Payment processors; (5) Retargeting platforms; (6) Sales and marketing tools; and (7) Social networks.
We may also share your personal information in the following circumstances:
- Business Transfers: Your information may be shared or transferred as part of, or during negotiations for, any merger, acquisition, sale of company assets, financing, or any other transaction involving the transfer of all or a portion of our business to another entity.
- When Using Google Maps Platform APIs: We may share your personal information with specific Google Maps Platform APIs (such as the Google Maps API and Places API) in connection with the use of location-based services. Your use of Google Maps features and content is governed by the then-current versions of: (1) Google Maps/Google Earth Additional Terms of Service available at https://maps.google.com/help/terms_maps.html and (2) Google Privacy Policy available athttps://www.google.com/policies/privacy/.
- These APIs may be used to retrieve location-based information such as directions and distance matrices in response to user queries. We may cache or locally store your location information on your device for a period of one(1) month. You may revoke your consent at any time by contacting us at the contact details provided at the end of this document. The APIs used may also store or access cookies and other similar data on your device.
- Offer Wall Integration: Our application(s) may feature a third-party hosted “offer wall,” which allows third-party advertisers to provide users with virtual currency, gifts, or other items in exchange for completing an advertisement offer. This offer wall may appear within our application(s) and may be displayed based on your geographic location or demographic data. Upon interacting with the offer wall (e.g., by clicking on an offer), you will be redirected to an external website not operated by us. In connection with this process, a unique identifier (such as your user ID) may be shared with the offer wall provider to facilitate fraud prevention and ensure appropriate crediting of rewards to your account.
- DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies, such as web beacons and pixels, to collect, store, and access certain information when you interact with our website or application.
Such technologies may be used for various purposes, including functionality, analytics, advertising, and personalization, and may involve the processing of personal data.
Where applicable, we obtain your consent before deploying non-essential cookies in accordance with the provisions of the Digital Personal Data Protection Act, 2023 and other applicable laws in India.
You may choose to accept or reject the use of non-essential cookies by using the cookie consent banner or preferences panel made available on our platform. You may also withdraw or modify your consent at any time through the same interface.
Specific information about the types of cookies we use, their purposes, the duration of their operation, and how you can manage or refuse such cookies is provided in our Cookie Notice.
- HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We retain your information only as long as necessary to fulfil the purposes outlined in this privacy notice, or as required by law.
We retain personal information only for such duration as is necessary to achieve the purpose for which it was collected, in accordance with the principle of purpose limitation as set out under the Digital Personal Data Protection Act, 2023 and other applicable laws.
Unless a longer retention period is mandated or permitted under applicable laws (including tax, regulatory, contractual, or health-related reporting obligations), we will not retain your personal information for more than twelve (12) months following the termination or deactivation of your account.
When we no longer have an ongoing legitimate business purpose, legal obligation, or valid consent to process your personal information: (1) We will delete or anonymize such information within a reasonable period; or (2) Where immediate deletion is not possible due to technical constraints or data being stored in system backups, we will securely store and isolate such personal information from any further processing until deletion is possible.
You, as a Data Principal, have the right to request erasure of your personal data once the specified purpose has been fulfilled or consent is withdrawn, subject to applicable retention obligations imposed by law or contractual necessity.
- HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the personal information we process, in compliance with applicable laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
These measures are intended to safeguard your information against unauthorized access, use, disclosure, alteration, or destruction, and include internal access controls, encryption, secure storage, and other industry-standard safeguards.
However, despite our safeguards and efforts to secure your information: (1) No electronic transmission over the Internet or method of electronic storage can be guaranteed to be 100% secure; (2) We cannot guarantee that hackers, cybercriminals, or other unauthorized third parties will be unable to defeat our security measures and improperly access, collect, steal, or modify your information; and (3) Transmission of personal information to and from our Services is undertaken at your own risk, and you are encouraged to access the Services only within a secure environment.
While we are committed to complying with the Reasonable Security Practices outlined in Rule 8 of the IT Rules, 2011 — including adopting security standards such as ISO/IEC 27001 (where applicable) — we disclaim liability for security breaches beyond our reasonable control.
- WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
Your Rights Under Applicable Law: As a Data Principal under the Digital Personal Data Protection Act, 2023, and subject to applicable exceptions, you have the following rights:
Right to Access: You have the right to obtain a summary of your personal data being processed by us, and the processing activities undertaken.
Right to Correction and Erasure: You may request correction, completion, or updating of your personal data, or erasure of such data if it is no longer necessary for the stated purpose or if consent has been withdrawn.
Right to Grievance Redressal: You have the right to register a grievance regarding the processing of your personal data or the exercise of your rights. Details of our grievance officer are provided in the section titled “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?”.
Right to Nominate: You may nominate another individual to exercise your rights under the DPDPA, in the event of your incapacity or death.
Withdrawing your consent: If we rely on your consent (express or implied) to process your personal information, you have the right to withdraw that consent at any time. You can withdraw your consent by contacting us using the details provided in the section titled “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?”.
Please note that the withdrawal of consent shall not affect the lawfulness of processing carried out before such withdrawal. Additionally, if permitted under applicable law, we may continue processing your personal information based on lawful grounds other than consent.
Opting out of marketing and promotional communications: You may unsubscribe from our marketing and promotional communications at any time by clicking the “unsubscribe” link provided in our emails, replying with “STOP” or “UNSUBSCRIBE” to SMS messages, or by contacting us using the details provided in the section titled “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?”. Upon opting out, you will be removed from our marketing mailing lists. However, we may still communicate with you for purposes related to your account, service requests, or other non-marketing purposes.
Account Information
If at any time you wish to review or amend the information stored in your account, or request termination of your account, you may contact us using the contact information provided.
Upon receipt of your request to terminate your account, we will deactivate or delete your account and associated data from our active systems.
However, we may retain certain information as necessary to: (1) Prevent fraud and misuse, (2) Troubleshoot problems, (3) Assist in lawful investigations, (4) Enforce our terms and legal rights, and (5) Comply with applicable legal obligations.
Cookies and similar technologies: Most web browsers accept cookies by default. If you prefer, you may set your browser to reject or remove cookies. Rejecting cookies may affect your ability to access certain features or services on our platform. To opt out of interest-based advertising by third-party advertisers on our Services, you may visit http://www.aboutads.info/choices/.
Exercising Your Rights: You may exercise the rights listed above by contacting us at <info emia ID >. We will respond to such requests in accordance with the provisions of the DPDPA, 2023, and other applicable laws and regulations.
- CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers, certain mobile operating systems, and some mobile applications include a Do-Not-Track (“DNT”) feature or setting that you may activate to express your privacy preference—specifically, a request that your online browsing activities not be monitored and collected. At this time, there is no uniform standard for recognizing and implementing DNT signals. Consequently, we do not currently respond to DNT browser signals or any other automatic mechanism that communicates your preference not to be tracked online.
If a standard for online tracking is adopted in the future that we are required to comply with, we will implement such standard and update this Privacy Notice accordingly to inform you of the changes.
Notwithstanding the above, we continue to process your personal data only in accordance with applicable Indian data protection laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023. Where tracking technologies such as cookies or device identifiers are used for processing personal data, your explicit or deemed consent, where applicable, will be obtained through appropriate notices and consent mechanisms in accordance with our Cookie Notice.
- DO USERS OUTSIDE INDIA HAVE SPECIFIC PRIVACY RIGHTS?
In Short: TGI Healthcare services are primarily intended for users located in India, and some services may not be available to users outside India.
- HEALTH INFORMATION COLLECTION AND CONSENT
TGI Healthcare processes health-related information including symptoms, diagnostic results, prescriptions, and medical history solely for the purpose of enabling teleconsultation, diagnostics, and related services.
By using TGI Healthcare Services, you expressly consent to the collection, storage, use, and sharing of such sensitive personal data with licensed medical practitioners, diagnostic laboratories, pharmacies, or healthcare professionals, strictly as required to deliver the Services.
All medical consultations and diagnostic services are provided in accordance with the applicable provisions of the Telemedicine Practice Guidelines, 2020, and the Digital Personal Data Protection Act, 2023.
- THIRD-PARTY AND FRANCHISEE DATA SHARING
TGI Healthcare may share your personal information with authorised franchise partners, diagnostic centres, and pharmacies to facilitate bookings, consultations, sample collections, report generation, or medication delivery.
Such third parties act as data processors and are contractually bound to comply with applicable data protection laws and to use your personal information solely for the provision of services on behalf of TGI Healthcare.
All franchisees operating under the TGI Healthcare brand are required to adhere to TGI Healthcare data protection policies and applicable legal standards.
- USE OF AUDIO, VIDEO, AND IMAGE RECORDINGS
When you use teleconsultation or self-test services through the TGI Healthcare platform, we may record video calls, test kit images, or audio interactions for purposes including diagnostic analysis, audit, legal compliance, or service quality assurance.
All recordings are encrypted and stored securely. Access is strictly limited to authorised personnel and retained only for as long as necessary to fulfil the stated purpose or as mandated by law.
- DATA BREACH NOTIFICATION
In the event of any data breach that is likely to result in harm to you, TGI Healthcare shall notify you promptly and inform the Data Protection Board of India in accordance with applicable law. TGI Healthcare will take all reasonable steps to mitigate the impact of such breaches and prevent recurrence.
- DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to stay informed about how we are protecting your information.
- HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
As per Section 11 of the Digital Personal Data Protection Act, 2023, you may request: Access to your personal data, Correction of any inaccurate or misleading data, and Erasure of personal data that is no longer necessary for the purpose for which it was collected or otherwise processed.
Such requests can be submitted by emailing us at < info@tgihealthcare.in > Upon receipt, we will process your request in accordance with applicable Indian data protection laws and respond within a reasonable time, subject to any exemptions or restrictions prescribed by law.
Please note that, in certain cases, we may retain limited personal data if required for legal, regulatory, or fraud prevention purposes, or as permitted under applicable law.
- HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have any questions or comments about this Privacy Notice, or if you wish to exercise any rights under applicable data protection laws, you may contact us:
By email at: < info@tgihealthcare.in >
By post at:
TGI Healthcare
Ankurhati Industrial Park
Howrah, West Bengal – 711302
India
Pursuant to Rule 5(9) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and Section 13(7) of the Digital Personal Data Protection Act, 2023, you may also contact our Grievance Officer at the above address or email for resolution of any concerns relating to the processing of your personal data.